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Terms of Service

Last Updated: 27 January 2026

These Terms of Service ("Terms") govern your access to and use of the Regeniq website and pre-launch interest registration service provided by Regeniq Pty Ltd (ABN 41 694 432 865, ACN 694 432 865) ("Regeniq", "we", "us", "our").

By accessing our website or registering your interest, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Pre-Launch Status

Important Notice: Regeniq is currently in pre-launch phase. We are not currently providing telehealth consultation services, prescribing medications, or offering healthcare treatment.

The current service allows interested parties to:

  • Register interest in future telehealth consultation services
  • Receive notifications about service availability
  • Be amongst the first to access consultations when they become available

No Healthcare Relationship: Registering your interest does not create a patient-practitioner relationship, healthcare provider relationship, or any obligation for Regeniq to provide services to you.

2. Eligibility and Registration

To register your interest, you must:

  • Be at least 18 years of age
  • Be a resident of Australia
  • Provide accurate and complete contact information
  • Have the legal capacity to enter into binding agreements

By registering, you represent and warrant that you meet these eligibility requirements.

3. Registration and Consent

By submitting your registration, you:

  • Consent to being contacted by Regeniq via email and SMS about consultation availability and service updates
  • Agree to receive marketing communications from Regeniq
  • Acknowledge that you have read and understood our Privacy Policy
  • Confirm that the contact information provided is accurate and belongs to you

You may withdraw your consent and unsubscribe from communications at any time as described in our Privacy Policy.

4. Website Usage and Conduct

By using this website, you agree that you will not:

  • Use our services for any illegal or unauthorised purpose
  • Violate any laws in your jurisdiction (including but not limited to copyright laws)
  • Transmit any worms, viruses, or any code of a destructive nature
  • Provide false, inaccurate, or misleading information during registration
  • Attempt to interfere with or disrupt the website's operation
  • Use automated systems (bots, scripts) to access or register on the website

A breach or violation of any of these Terms may result in immediate termination of your registration and access to our services.

5. No Guarantee of Service

Registration does not guarantee:

  • That telehealth consultation services will become available
  • That you will be eligible for consultations when services launch
  • That any specific treatment, medication, or healthcare service will be available to you
  • The timing of service availability
  • That Regeniq will provide services in your location

Suitability for any consultation or treatment, when services launch, will be determined by a qualified, registered healthcare practitioner following appropriate clinical assessment.

6. Healthcare Disclaimers

6.1 Not Medical Advice

Information on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. The website does not replace consultation with a qualified healthcare professional.

6.2 No Healthcare Services Currently Provided

Regeniq is not currently providing healthcare services, consultations, prescriptions, or treatment. Do not rely on this website for healthcare decisions during the pre-launch phase.

6.3 Emergency Situations

This website and registration service are not for medical emergencies. If you have a medical emergency, call 000 immediately or go to your nearest hospital emergency department.

6.4 Future Healthcare Services

When telehealth consultation services launch, they will be subject to separate terms and conditions. These future terms will include:

  • Comprehensive consent processes
  • Clinical assessment requirements
  • Prescribing limitations and restrictions
  • Healthcare practitioner responsibilities
  • Privacy protections for health information

7. Regulatory Compliance

When Regeniq launches telehealth consultation services, we will operate in compliance with:

  • Therapeutic Goods Administration (TGA) requirements
  • Australian Health Practitioner Regulation Agency (AHPRA) standards
  • Relevant state and territory health legislation
  • Privacy Act 1988 (Cth) and Australian Privacy Principles
  • Other applicable Australian healthcare laws and regulations

All healthcare practitioners engaged by Regeniq will be appropriately qualified, registered, and authorised to practise in Australia.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Regeniq Pty Ltd or its licensors and is protected by Australian and international intellectual property laws.

You may not:

  • Copy, reproduce, modify, or distribute website content without written permission
  • Use Regeniq's name, logos, or trademarks without authorisation
  • Create derivative works from website content
  • Use automated systems or software to extract data from the website

9. Acceptable Use

You agree not to:

  • Provide false, inaccurate, or misleading information during registration
  • Register multiple times using different contact details
  • Use the website for any unlawful purpose
  • Attempt to interfere with or disrupt the website's operation
  • Use automated systems (bots, scripts) to access or register on the website
  • Transmit viruses, malware, or other harmful code
  • Impersonate any person or entity
  • Harvest or collect information about other users

We reserve the right to terminate or suspend your registration if you violate these terms.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We do not control, endorse, or assume responsibility for third-party content, services, or privacy practices.

Your use of third-party websites is at your own risk and subject to their terms and conditions.

11. Limitation of Liability

To the maximum extent permitted by law:

  • Regeniq provides this website and registration service "as is" without warranties of any kind
  • We do not warrant that the website will be uninterrupted, error-free, or secure
  • We are not liable for any indirect, incidental, consequential, or special damages arising from your use of the website or registration service
  • Our total liability to you for any claim arising from these Terms or your use of the website is limited to AUD $100

Consumer Law Rights: Nothing in these Terms excludes, restricts, or modifies any consumer rights or guarantees under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) or other applicable consumer protection laws.

12. Indemnification

You agree to indemnify and hold harmless Regeniq Pty Ltd, its directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your breach of these Terms
  • Your violation of any law or regulation
  • Your violation of any third-party rights
  • Your use of the website or registration service

13. Privacy

Your use of this website and registration service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you consent to the collection and use of your information as described in the Privacy Policy.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website with an updated "Last Updated" date.

Material changes will be notified to registered users via email where reasonably practicable. Your continued use of the website after changes constitutes acceptance of the modified Terms.

15. Termination

We reserve the right to:

  • Terminate or suspend your registration at any time, with or without notice
  • Discontinue the pre-launch registration service at any time
  • Refuse service to anyone for any reason

You may terminate your registration at any time by contacting us at privacy@regeniq.au or following the unsubscribe process in our communications.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of Queensland, Australia. Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Regeniq regarding your use of the website and registration service, and supersede any prior agreements or understandings.

19. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Regeniq Pty Ltd

ABN: 41 694 432 865

ACN: 694 432 865

Email: info@regeniq.au

Website: www.regeniq.au

20. Acknowledgment

By registering your interest on the Regeniq website, you acknowledge that:

  • You have read, understood, and agree to these Terms of Service
  • You have read and understood our Privacy Policy
  • You understand that Regeniq is currently in pre-launch phase and not providing healthcare services
  • You understand that registration does not guarantee service availability or eligibility
  • You understand that suitability for any future consultation will be determined by a qualified clinician
  • You consent to being contacted by Regeniq via email and SMS

This website provides general health information for educational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional for diagnosis and treatment. Individual results may vary. Treatment plans are personalised and prescribed only after medical consultation with an AHPRA-registered practitioner. Not all patients are suitable candidates for treatment.

In an emergency, call 000 or visit your nearest hospital.